Overview
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when
you visit our website or make a booking at our farmstay and bush camp.
By using our website or providing your information, you agree to the terms of this policy.
1. What Information We Collect
We may collect the following types of personal information:
- Your name and contact details (email, phone number, address)
- Booking information (dates of stay, number of guests, preferences)
- Payment details (processed securely through third-party systems)
- Any messages, reviews, or feedback you send us
- General website usage data (via cookies or analytics tools)
2. How We Collect Information
We collect information when you:
- Make a booking or enquiry through our website, email, or social media
- Subscribe to a newsletter or updates (if applicable)
- Interact with our social media pages or online content
- Visit our website (some data may be collected automatically, such as IP address, browser type, and general location)
3. How We Use Your Information
We use your personal information to:
- Process bookings and manage your stay
- Communicate with you about your visit or enquiries
- Improve our services and website experience
- Send updates, offers, or news (only if you’ve opted in)
- Meet any legal or regulatory obligations
We’ll never sell, rent, or trade your personal information to anyone.
4. How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
- Payment data is processed securely through trusted third-party providers.
- Access to personal information is restricted to staff who need it for business purposes.
However, no online system is 100% secure, and we can’t guarantee complete security of data transmitted over the internet.
5. Cookies and Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to help us understand how visitors use our site.
- Cookies are small files stored on your device to enhance your browsing experience.
- You can disable cookies in your browser settings if you prefer.